December 5th, 2019
Pogust Goodhead (a trading name of PGMBM Law Limited- SRA License Number 512898)
The term “Personal Data” means any information relating to you, who can be identified, directly or indirectly, by reference to other information that we have access to.
Where services are provided to you by other entities within Pogust Goodhead, the entity providing the service will be responsible for your personal data.
WHAT TYPE OF PERSONAL INFORMATION DO WE COLLECT?
The information described below is in addition to any personal data we are required by law to process in any given situation.
CLIENT DATA: When joining a litigation case, we may collect contact and identity details such as name, telephone number, email, postal addresses, date of birth, payment details, tax residence information, copies of photo identifications such as your driving license and/or passport/identity card, information about nationality/citizenship/place of birth, your national identification number, identity verification documents and signature in order to comply with our legal and regulatory obligations.
We may also collect special categories of more sensitive data such as health, physical and mental health information, depending on that necessity of the legal case. We also hold information relating to your online engagement with material published by Pogust Goodhead, which we use to ensure that our marketing communications to you are relevant, timely and in accordance with your marketing preferences. Where relevant, we may also hold additional information that someone in your organisation has chosen to disclose to us. If we need any additional personal data for any reason, we will inform you.
SUPPLIER DATA: We may collect your contact details or the details of individual contacts at your organisation (such as names, telephone numbers, email and/or postal addresses). Depending on the circumstances, we may also collect bank details for payment purposes.
JOB APPLICANT DATA: We may collect your C.V., work history, name, contact details, details of professional status, records and qualifications, referees, salaries and social media profiles, if you decide to apply for a job within our company.
PEOPLE WHOSE DATA WE RECEIVE FROM JOB APPLICANTS AND STAFF, SUCH AS REFEREES AND EMERGENCY CONTACTS:
To ask for a reference, we may need the referee’s contact details (such as name, email address and telephone number). We will also need these details if a Job Applicant or a member of our staff has put you down as their emergency contact so that we can contact you in the event of an accident or an emergency.
WEBSITE USERS: We collect a limited amount of data from our website users which we use to help us to improve your experience when using our website and to help us manage the services we provide. This includes information such as how you use our website, including the time and duration of visit, your CPU speed, the operating system/platform you are using, the frequency with which you access our website, your browser type, the location you view our website from, and the language you choose to view it in. We may record site traffic patterns, “clickstreams”, and the times that our website is most popular. If you contact us or submit an application for a consultancy via the website, we will collect any information that you provide to us, for example, your name and/or contact details. We may use that information to respond, assess and respond to your application or enquiry.
HOW DO WE COLLECT YOUR PERSONAL DATA?
HOW DO WE USE YOUR PERSONAL DATA?
The personal data that we collect is utilised to enhance our professional relationship with you:
CLIENT DATA – Below are the various ways in which we use your data in order to ensure the smooth running of our agreements and dealings with you:
SUPPLIER DATA: We will only use your information:
PEOPLE WHOSE DATA WE RECEIVE FROM JOB APPLICANTS AND STAFF, SUCH AS REFEREES, EMERGENCY CONTACTS AND DEPENDENTS:
We will only use the information about you for the following purposes:
WEBSITE USERS: We use your data to help us to improve your experience of using our website, for example, by analysing your recent search criteria to help us to present information to you that we think you will be interested in.
WHAT ARE OUR LEGAL BASES FOR PROCESSING YOUR DATA?
PEOPLE WHOSE DATA WE RECEIVE FROM JOB APPLICANTS AND STAFF, SUCH AS REFEREES AND EMERGENCY CONTACTS:
We have a legitimate interest to store this data and use it in appropriate circumstances on behalf of our staff.
In certain circumstances, we are required to obtain your consent to the processing of your personal data in relation to certain activities. Depending on exactly what we are doing with your information, this consent will be opt-in consent or soft opt-in consent.
We can process your data where we are carrying out necessary steps in relation to a contract to which you are party or prior to you entering into a contract, for example, because you wish to instruct us to carry out legal services for you.
ESTABLISHING, EXERCISING OR DEFENDING LEGAL CLAIMS
Sometimes it may be necessary for us to process personal data and, where appropriate and in accordance with local laws and requirements, sensitive personal data, in connection with exercising or defending legal claims.
This may arise for example where we need to take legal advice in relation to legal proceedings or are required by law to preserve or disclose certain information as part of the legal process.
WHO DO WE SHARE YOUR PERSONAL DATA WITH?
Where appropriate and in accordance with local laws and requirements, we may share your personal data, in various ways and for various reasons, with the following categories of people:
HOW DO WE SAFEGUARD YOUR PERSONAL DATA?
We are committed to taking all reasonable and appropriate steps to protect the personal information that we hold from misuse, loss, or unauthorised access. We do this by having in place a range of necessary technical and organisational measures including but not limited to encrypted systems, to hold your personal data securely in both electronic and physical form.
All our Partners, staff, third party services and cross borders who have or may have access to your personal data, are instructed and subjected to confidentiality obligations. We take all the appropriate measures to maximally secure personal information and to deal with any suspected data breach.
HOW LONG DO WE KEEP YOUR PERSONAL DATA FOR?
We will ordinarily process your data throughout the course of our interactions and will then generally retain it for an appropriate amount of time after we have parted ways, depending on local law requirements, type of data in question, any overarching legal and regulatory, our legitimate business and risk-management needs. We may, for example, be required to retain certain data for the purposes of tax reporting or responding to tax queries. In other instances, there may be some other legal, regulatory or risk-management requirements to retain data, including where certain data might be relevant to any potential litigation (bearing in mind relevant limitation periods).
In determining the appropriate retention period for various types of personal data, in addition to ensuring that we comply with our legal, regulatory and risk-management obligations, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we need to process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
HOW CAN YOU ACCESS, AMEND OR TAKE BACK THE PERSONAL DATA THAT YOU HAVE GIVEN TO US?
You retain various rights in respect of your data, even once you have given it to us. These are described below:
*Right to access: This right enables you to ask us to confirm what information we hold about you at any time, and request us to modify, update or delete such information. This is called Data Subject Access Request (SAR). We may ask you to verify your identity and for more information about your request. The SAR has no costs for you, unless your request is “manifestly unfounded or excessive”. If you request further copies of this information from us, we may charge you a reasonable administrative cost where legally permissible. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will always tell you the reasons for doing so.
To get in touch or exercise any of these rights, please contact us at [email protected] . We will seek to deal with your request without undue delay, and in any event within one month (subject to any extensions to which we are lawfully entitled). Please note that we may keep a record of your communications to help us resolve any issues which you raise.
TRANSFERRING YOUR DATA INTERNATIONALLY
We want to make sure that your data are stored and transferred in a way which is secure. We will therefore only transfer data outside of the European Economic Area (EEA) where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, for example:
To ensure that your personal information receives an adequate level of protection, we have put in place appropriate procedures with the third parties we share your personal data with, to ensure that your personal information is treated by those third parties in a way that is consistent with and which respects the law on data protection.
WHAT’S A COOKIE?
Cookies are small text files that can be used by nearly all websites to make a user’s experience more efficient. It allows the website to recognise that user’s device and store some information about the user’s preferences or past actions.
COOKIES USED ON OUR WEBSITE
|VISITOR_INFO1_LIVE||This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.||5 months||Advertisement|
|GPS||This cookie is set by Youtube and registers a unique ID for tracking users based on their geographical location||30 minutes||Analytics|
|YSC||This cookies is set by Youtube and is used to track the views of embedded videos.||Performance|
|_ga||This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.||2 years||Analytics|
|_gid||This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.||1 day||Analytics|
|_gat||This cookies is installed by Google Universal Analytics to throttle the request rate to limit the colllection of data on high traffic sites.||1 minute||Performance|
|driftt_aid||This cookie is set by Drift.com for tracking purposes. According to the Drift documentation, this is the anonymous identifier token. It is used to tie the visitor on your website with the profile within the Drift system. This allows Drift to remember the information that this site visitor has provided through the chat on subsequent site visits.||2 years||Advertisement|
|_fbp||This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.||2 months||Advertisement|
|fr||The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.||2 months||Advertisement|
|IDE||Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.||1 year||Advertisement|
Pogust Goodhead(a trading name of PGMBM Law Limited- SRA License Number 512898)